Puro Clean vs Mold Busters Ottawa

Guide to Choosing the Right Mold Remediation Expert in Ottawa

Are you struggling to decide between Mold Busters Ottawa and Puro Clean for your mold remediation needs in Ottawa? In this comprehensive guide, we compare these two leading companies in terms of their services, pricing, customer experience, and track record to help you make an informed decision.

We’ll provide an in-depth analysis of their offerings, financial perks, scheduling options, and more, answering the main questions you’re likely to have when choosing the best mold remediation company for your unique situation. Read on to discover which company is the right fit for your needs.

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Comparison Table

Mold Busters Ottawa Puro Clean
Company Profile
Operating Hours 24/7 24/7
Services Virtual Inspection, Mold Inspection, Odour Inspection, Visual Inspection, Air Quality Testing, Mold Testing Water damage, Fire and smoke damage, Mold Removal, Biohazard Removal, Property reconstruction, Carpet cleaning, Air duct cleaning, Tile and grout cleaning
BBB Accredition YES No
IICRC Certification YES Yes
Licensed and Insured YES Yes
Years in Business 17 22
Customer reviews 150 (4.6) 16 (4.3)
Number of employees 25 /
Scheduling Options
Phone Call YES Yes
Online Booking YES No
Live Chat YES No
Customer Perks
Free Inspections YES (Virtual Assessments) No
Remote Inspections YES No
Full written reports YES No
Customer Support YES Yes
Live Chat Support YES No
Price Match Guarantee YES No
Financing Options YES No
Discount Options YES No
Discretion & Client Confidentiality YES /
No scare tactics TRUE True
Inspector tracking YES /
Same Day Inspections YES (Virtual Assessments) Yes
puro clean vs mold busters ottawa

Company Profiles

Mold Busters Ottawa

Mold Busters Ottawa was founded in 2006 with a mission to provide professional, reliable mold inspection and removal services. Their team of experts is dedicated to helping customers identify, remove, and prevent mold growth in their properties. Mold Busters Ottawa offers a wide range of services, including:

The company is accredited by the Better Business Bureau (BBB) and holds an IICRC certification, ensuring their commitment to industry standards and best practices. They are also licensed and insured for your peace of mind.

Puro Clean

Puro Clean, founded in 2001, is a full-service restoration company that specializes in water, fire, and mold damage remediation. They offer comprehensive services to restore your property to its pre-loss condition. Puro Clean’s services include:

  • Water damage
  • Fire and smoke damage
  • Mold removal
  • Biohazard removal
  • Property reconstruction
  • Carpet cleaning
  • Air duct cleaning
  • Tile and grout cleaning

While Puro Clean is not BBB accredited, they do hold an IICRC certification and are licensed and insured.

Operating Hours and Scheduling Options

Both Mold Busters Ottawa and Puro Clean offer 24/7 operating hours, providing round-the-clock assistance for your mold remediation needs. When it comes to scheduling options, Mold Busters Ottawa has a clear advantage:

Scheduling Option Mold Busters Ottawa Puro Clean
Phone Call Yes Yes
Online Booking Yes No
Live Chat Yes No

Mold Busters Ottawa offers online booking and live chat support, making it more convenient for customers to schedule inspections and get answers to their questions.

Service Offerings

While both companies provide mold removal services, Mold Busters Ottawa focuses exclusively on mold inspection and remediation, whereas Puro Clean offers a wider range of restoration services. This specialization allows Mold Busters Ottawa to deliver a more tailored approach to mold issues, while Puro Clean may be a better option if you require additional services beyond mold removal.

Pricing and Financial Perks

Mold Busters Ottawa provides transparent pricing for their inspection services, with prices ranging from $0 for virtual assessments to $175 for mold inspection. Puro Clean does not list inspection prices on their website.

In addition to competitive pricing, Mold Busters Ottawa offers several financial perks:

Puro Clean does not offer these financial incentives, making Mold Busters Ottawa a more affordable choice for many customers.

Customer Experience

Customer reviews and ratings indicate that both companies provide satisfactory services. However, Mold Busters Ottawa has significantly more reviews, with an average rating of 4.6 stars, while Puro Clean has an average rating of 4.3 stars.

Mold Busters Ottawa’s commitment to customer experience is evident in their wide array of customer-focused features:

  • Free inspections (virtual assessments)
  • Remote inspections
  • Full written reports
  • Customer support
  • Live chat support
  • Discretion and client confidentiality
  • No scare tactics
  • Inspector tracking
  • Same day inspections (virtual assessments)

On the other hand, Puro Clean offers the following customer experience features:

  • Customer support
  • No scare tactics
  • Same day inspections

Mold Busters Ottawa’s extensive customer perks demonstrate their dedication to providing exceptional service and support.

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Mold Busters Ottawa specializes in mold inspection and remediation, offering services such as virtual inspection, mold inspection, odour inspection, visual inspection, air quality testing, and mold testing. While Puro Clean does provide mold removal services, they primarily focus on a broader range of restoration services, including water damage, fire and smoke damage, biohazard removal, property reconstruction, carpet cleaning, air duct cleaning, and tile and grout cleaning.

Mold Busters Ottawa offers more convenient scheduling options, including phone call scheduling, online booking, and live chat support. Both companies operate 24/7 to serve their customers. Puro Clean only provides phone call scheduling and lacks online booking and live chat support options.

Yes, both companies hold IICRC certifications, ensuring they adhere to industry standards and best practices. They are also licensed and insured. However, Mold Busters Ottawa is accredited by the Better Business Bureau (BBB), while Puro Clean is not.

Mold Busters Ottawa offers a range of financial incentives, including a price match guarantee, financing options, and discount options. Puro Clean does not provide these financial perks. In terms of pricing transparency, Mold Busters Ottawa lists their inspection prices on their website, while Puro Clean does not.

Mold Busters Ottawa has significantly more customer reviews, with an average rating of 4.6 stars, while Puro Clean has an average rating of 4.3 stars. This indicates that Mold Busters Ottawa has a higher level of customer satisfaction, likely due to their specialization, comprehensive customer experience features, and financial perks.

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In summary, Mold Busters Ottawa and Puro Clean both offer valuable services for mold remediation in Ottawa. However, Mold Busters Ottawa has a clear advantage in several areas, including:

  • Specialization in mold inspection and remediation
  • Greater scheduling options and customer support
  • Transparent pricing and financial incentives
  • A more comprehensive approach to customer experience
  • A proven track record in the industry
  • When choosing the right mold remediation company for your needs, it’s essential to consider the specific services and support each company offers.

Schedule Your Inspection with Mold Busters Ottawa Today

Don’t let mold affect the health and safety of your home or office any longer. Take action now by scheduling an inspection with a reliable mold remediation company like Mold Busters Ottawa. As our comparison has shown, they offer a range of specialized services, transparent pricing, and exceptional customer experience features.

With their proven track record and commitment to customer satisfaction, Mold Busters Ottawa is a top choice for your mold inspection and removal needs in the Ottawa area. Schedule your inspection today and enjoy the peace of mind that comes from knowing you’re working with a trusted, experienced, and customer-focused team of mold remediation experts.

Contact Us

Worried about mold, odour or other air quality issue? Contact us:


Mold Busters Ottawa. Ontario, Canada


Customer Service: 24/7

Inspection & Remediation: 8AM- 5PM

Comparing Leading Mold Remediation Services in Ottawa

Choosing an effective mold remediation service in Ottawa is essential for resolving mold concerns in your property or residence efficiently. We have conducted a detailed comparison of Mold Busters Ottawa against other leading services in the area, including Paul Davis Restoration Ottawa and PuroClean Ottawa. Below, find a comparison chart and links for further detailed reviews:

Through this comparison, you will be better equipped to understand the distinct advantages and offerings of each service, aiding you in choosing the most suitable mold remediation provider in Ottawa tailored to your needs.