Certifications and Qualifications

The purpose of certification is to ascertain that a company is qualified to carry out its mandate. Two of the most important certificates that a home improvement company can obtain are issued by the Better Business Bureau (BBB) and the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

In order for any company to be certified by the above-named bodies, it must meet stringent standards and follow strict procedures. We are proud to say that Mold Busters, as an industry leader, has passed these certifications.

Below we will highlight the importance of BBB and IICRC certification and why you should work only with certified companies like Mold Busters.


BBB accreditation

Mold Busters BBB Business Review

BBB stands for Better Business Bureau. The organization is a non-profit that was founded in 1912 and incorporates businesses in both the United States and Canada.

What does BBB do?

The organization has a rating system whereby each company is rated on a number of parameters. Mainly, the organization gathers information on how a particular company interacts with its customers in terms of customer relationships. BBB obtains this information from public domains and also from the companies themselves.

BBB ratings

The highest rating that a company can have is A+ while the lowest rating is F. Additionally, there is an NR (“No Rating”) indicator, which means that a certain company has not been rated. The reasons for a company not being rated include: insufficient information or the company is under review.


Mold Busters BBB ratings

BBB gives Mold Busters A+ Rating

Mold Busters has an A+ BBB rating. You can check the rating here. This rating reflects thousands of satisfied clients as well as our commitment to ensuring that your property is completely free of mold.


IICRC certification

IICRC certified logo

View IICRC Certificate

IICRC is also a non-profit organization that is present in more than 25 countries including Canada, Australia, the United States and Japan. IICRC stands for Institute of Inspection, Cleaning and Restoration Certification.

How does IICRC operate?

The organization serves to ensure that there are some universally accepted standards as far as home cleaning, restorations and procedures are concerned. These standards are universally accepted and they are of the highest integrity.

The organization is accredited by the American National Standard Institute (ANSI) to develop standards across the home improvement industry. ANSI is considered an authority in contamination control all over the world. Therefore, any company that is endorsed by IICRC has properly adhered to all of the restoration and cleaning procedures required.

IICRC standards

The organization has many standards including the S100, S210, S220, S300, S400, S500 and nine more. Each “S” represents a certain certification. For example, standard S100 represents “Textile floor cleaning” while S300 represents “Professional upholstery cleaning.”

Mold Busters and IICRC certification

Mold Busters has an active status with the IICRC certification body. All of our inspectors and technicians have completed training and certification courses offered by the IICRC. No matter the service—mold inspection, testing, remediation or water damage restoration—or advice we offer, you can be confident that our work meets industry standards set out by the IICRC.


National Association of Mold Professionals


NAMP Certificate

Our mold inspectors are certified by the National Association of Mold Professionals (NAMP). They’ve completed its highly respected certification course and have the credentials that every homeowner should look for in a mold inspector or remediation specialist.


International Association of Certified Home Inspectors

internachi blue gold
internachi cpi
mold inspector
Indoor Air Quality Inspector
internachi moisture inspector
nachi infrared certified
Internachi Covid-19


Nachi Certificate


Palmer Wahl Thermal Imaging Institute

An infrared inspection, otherwise known as a thermal imaging inspection, is a reliable way to detect moisture buildup or loss in your home and, subsequently, a reliable way to detect mold.

Our technicians have completed the following Palmer Wahl Training Institute courses and programs:

  • Wahl Thermal Imaging Camera and Software Operation Training
  • Principles of Infrared Theory and Thermography Applications
  • Wahl Heat Spy Training Program



Restoration Sciences Academy

Mold Busters technicians have completed RSA’s Restorative Drying 101 course. RSA, a front-runner in the restoration training and education industry, has helped prepare our technicians to deal with water damage.

If you’ve recently experienced a flood or a major leak, you will need a water damage restoration professional to fully dry your home—and quickly. After all, mold grows within 24 to 48 hours following water intrusion.

Additional certifications


WSIB Logo English


IAC2 certificateCertified


homestars winnerBest of 2019

Ottawa Board of Trade

ottawa board of tradeMember

Risk Check

risk check



Occq Qcco



Corporate Member








Micro CCMI




Micro CMRC