Client Testimonials


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Customer Testimonials

We live in an old farmhouse that has been passed down from generation to generation in our family. For some time now, we have been noticing a strong odour in certain areas of the house and, recently, our 6-year-old daughter developed asthma. Obviously alarmed, we called Mold Busters and got an infrared camera inspection of our entire house. The mold inspector discovered multiple areas of our house that had been affected my mold. It was great. The thermal imaging showed exactly where the moisture, ventilation and insulation problems were. Together with Mold Busters, we fixed these issues and now, our daughter’s asthma is much better. We are forever indebted to Mold Busters.

Kate and Bill S. (Kemptville, Ontario)

I did receive reassurance that the mold I discovered was not as a result of a structural defect in my condo (which would have needed a lot of work to get to the source of the problem), so that was good, hence my 7 rating. Why it’s not higher is because I thought that additional readings may have pinpointed a specific area in the basement. I also didn’t find the explanation of the readings satisfactory. The reading registers airborne particles, but what percentage is harmful mold? Also, initially you told me that a 200,000 reading would be high. When it turned out to be five times higher in the basement (but less on the higher floors) you still said it was okay. So now I’m not totally reassured that there is no lingering problem. Anyways, your recommendations included to vacuum and wash the carpet and I will do that. Thank you.

Lia E

I needed fast mold removal services and Mold Busters gave me exactly that. They began work the day after I called them and were done a day later. They really do treat each and every customer with respect and provide superior customer service.

Lori C. (Barrhaven, Ontario)

The professionalism and quality of the work was exceptional. The whole team always made sure we knew what the corrective actions were to be, made sure at every step we were thoroughly informed and that they had our best interest at heart. Having this type of problem to be addressed is very stressful, so knowing you can trust the job to be done quickly and right is a huge relief. Thank you so much!

John S. (Ottawa, Ontario)

Mold Busters did an attic insulation removal in my old home after I suspected it contained asbestos. Very professional job. They contained the area to reduce the chances of anything spreading and disposed of all the garbage themselves. They also found a leak that I had no idea about and fixed it. I got so much more from them than I ever even imagined. Thank you MB!

Chris C. (Cornwall, Ontario)

The service that I got from Charles was professional and friendly right from the first encounter on the phone. This service carried over into the home visit where he conducted his testing. Knowing that I was very concerned with a potential issue we may have had at hand, he in no way took advantage of that where he could have provided a false positive in order to further profit for the company. He was honest, took his time to explain what I was truly dealing with and provided a realistic solution He put my mind at ease and made me feel confident that Bust Mold Inc. is a trustworthy company with a superior form of customer service. With that being said, I would recommend with full confidence Bust Mold Inc. to anyone that I feel would benefit from this service. Thank you.

Patricia K. (Ottawa, Ontario)

I flip houses for a living and call Mold Busters each and every time I decide to buy a new property. They respond immediately, offer the cheapest rates for air testing, and get the job done… it’s by far the best mold testing and removal service in the Ottawa and Montreal area.

Stephen (Ottawa, Ontario)

I usually wouldn’t take the time to sit down and write a review, but Mold Busters really deserves a word of praise for its excellent customer service and quality work. I am so confident in the quality of their work that I’m pretty sure I won’t even be needing the 3-year warranty!

A. Williams (Belleville, Ontario)

This was the first time we required their services. They were prompt and seemed to understand what we were trying to do and needed the analysis before we proceeded.

Anonymous Business

Courteous and extremely knowledgable

Anonymous Business

10/10 – We are in the construction business and when we have good services, we like to refer teammates and other contractors to those good service providers.

ED Brunet and Associates Canada Inc. (Gatineau, Quebec)

Friendly service; quick and easy to book; very professional; they took the time to explain exactly what they were doing and why.

Karen W

Professional and honest inspectors put my fears to rest.

Mathieu R

Fast and thorough in responding. Solved the problem within 24 hours. Thanks for the help.

Ontario Aboriginal Housing Support Services Corporation

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