Trusted since 2005

Client Testimonials, Awards & Ratings

Twenty years of mold inspections and remediation across Ontario and Quebec leave a paper trail: the reviews people write after we leave, the ratings the review platforms keep, and a few awards along the way. Here’s the whole picture in one place, not just the nice quotes.

Over 15,000 inspections and 5,000 remediation jobs since we started in Ottawa in 2005. Below is what clients said, how the independent platforms rate us, and the recognition we’ve earned.

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Mold Busters Voted #1 Mold Remediation Company in Ottawa

Awards

Recognition that came from customer votes and third-party review communities, not something we handed ourselves. Each one links back to its source so you can check it.

Consumer Choice Award 2020 Mold Busters Ottawa

Consumer Choice Award, 2020

#1 Mold Remediation Company in Ottawa

Ottawa residents voted us the city’s top mold remediation company. It’s the recognition we’re proudest of, because it came straight from the people we’d worked for.

Read the announcement

HomeStars Best of 2019 winner Mold Busters

HomeStars Best of 2019

Home-service review community

HomeStars runs on verified homeowner reviews, so a Best of badge there reflects a year of consistent jobs done right, not a one-time entry.

See our HomeStars profile

Best of TrustedPros 2019 Mold Busters Ottawa mold removal

Best of TrustedPros 2019

Mold removal, Ottawa

A second 2019 nod, this one from TrustedPros, awarded for mold removal work in Ottawa based on verified client ratings.

See our TrustedPros profile

Our ratings across the review platforms

Awards are moments in time. Ratings are the running scoreboard. These update on their own, on platforms we don’t control, which is exactly what makes them worth reading.

BBB gives Mold Busters an A+ rating

A+ Accredited, Better Business Bureau

Mold Busters HomeStars reviews

Verified homeowner reviews on HomeStars

IICRC certified mold remediation

IICRC certified technicians

Prefer to read the reviews in full? See our Ottawa reviews and Montreal reviews.

As featured in

Our work and our open-source mold research have been covered by national news and business press.

Mold Busters featured in Forbes
Mold Busters on CTV News Ottawa
Mold Busters on Global News
Mold Busters in the Ottawa Business Journal
Mold Busters on CJAD radio

Read the Forbes, CTV News and Global News stories in full on our press and media coverage page.

Affiliations and recognition

Beyond awards, we hold memberships and a couple of industry nods that say something about how we operate. We’re precise about what each one is, a nomination is a nomination, not a win.

Ottawa Board of Trade member

Ottawa Board of Trade

Member of the region’s business community.

CanadianSME Certificate of Nomination

CanadianSME

Certificate of Nomination. A nomination for national small-business recognition (not a win, and we won’t call it one).

Goldmorr Certificate of Achievement

Goldmorr System

Certificate of Achievement for completing the Goldmorr remediation-method training.

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IAQA Corporate Member

Corporate member of the Indoor Air Quality Association, alongside a dozen more certifications.

The full list of certifications, licences, and memberships lives on our certifications page.

What clients say

The reviews below are from real Mold Busters customers across Ontario and Quebec, in their own words. Some left video, most wrote a few lines after the job was done.

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The Sweetest Sound

mold removal

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Compliments from a happy customer

mold removal

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Satisfied Customer Feedback

mold removal

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Satisfied Customer

mold removal

Laura M

Laura M.(Ottawa, Ontario)

mold testing

Excellent service. Fast, efficient and affordable. Total professionalism from start to finish. Would definitely recommend, they are with you every step of the way. And a great job done by Andrew and Shane, right down to the clean up, my floors never looked better than after they cleaned.

Coupal J

Coupal, J.(Carleton Place, Ontario)

mold testing

I couldn’t believe how much mould I found underneath the flooring during my home renovation. I tried to clean it up myself but it was just frustrating and pointless. I finally called Mold Busters after a couple of my neighbours told me about their great services. I’m so glad I did. They even applied a polymeric disinfectant everywhere to prevent the mold from growing back.

Danielle M

Danielle and Michel F.(Brockville, Ontario)

mold testing

We live in an older home and, for many years, there had been a faint odour coming from what seemed to be the walls of the bathroom. Initially, we hadn’t paid much attention to it simply because it was an old house but finally decided to call some professionals. A Mold Busters inspector came the same day and checked our bathroom with an infrared camera. Needless to say, he found an extreme amount of mold hiding behind the walls. After that we decided to do an immediate mold remediation and ever since, we have happily been mold free!

Donna H

Donna H.(Toronto, Ontario)

mold testing

I have always been extremely embarrassed about my kitchen, mainly because of the mold growing under the sink, which I have been trying to get rid of for many years, albeit unsuccessfully. I finally decided to call a professional mold removal company because I was afraid the mold was making me and my children sick. I’m so glad I made this call. Mold Busters came in and fixed my problem quickly and I am confident that my kitchen mold troubles are over!

E York

E. York(GTA, Ontario)

mold testing

I am 78 years old and I live alone in an old Victorian home. Over the years, I have had all types of workers, repairmen and contractors in my home for various reasons but none have impressed me as much as Mold Busters when they were helping me get rid of mold in my bathroom. I was truly surprised at how respectful they were and how much care they took not to damage any of my furniture or belongings. True gentlemen!

Jessica M

Jessica M.(Montreal, Quebec)

mold testing

My friends call me a neat freak, probably because I like keeping my house spotless. That said I was horrified when during my basement renovation I discovered major mold underneath the old carpeting. I had no idea what to do until one my friends suggested Mold Busters. I’m so happy with their work. They were fast and I was able to get back to my basement renovation in just two days. Thank you again Mold Busters.

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The Voice Behind Exceptional Customer Care

mold removal

Jim

Jim(Kingston, Ontario)

mold testing

I couldn’t believe how much damage there was underneath the tiles beside my bathtub. The bathtub must have been leaking for years without anyone knowing. I guess that explains the constant smells! But the Mold Busters team did a fantastic job! What would have taken me weeks to fix, they did in a couple of days. Truly amazing.

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Shanalex Alarms

mold removal

Dave S

Dave S.(London, Ontario)

mold removal

We had Mold Busters perform mold removal and remediation in our finished basement in January 2021. They were very quick in scheduling an initial inspection and when Nikita arrived he was knowledgeable and informative explaining what he found and what needed to be done. The estimate was provided very promptly and the booking procedure online was fast and easy. On the day of the scheduled work the crew arrived on time. They were quiet in completing the job and left the room in a very clean state. The removal of the mold and related building materials and the cleaning were done in a very professional manner. I don’t know if all mold removal contractors do this but the provision of a final report detailing the work that had been done and the final testing result was really appreciated. We were quite satisfied with the job and would definitely recommend Mold Busters for their services.

Kate and Bill

Kate and Bill S.(Kemptville, Ontario)

mold removal

We live in an old farmhouse that has been passed down from generation to generation in our family. For some time now, we have been noticing a strong odour in certain areas of the house and, recently, our 6-year-old daughter developed asthma. Obviously alarmed, we called Mold Busters and got an infrared camera inspection of our entire house. The mold inspector discovered multiple areas of our house that had been affected by mold. It was great. The thermal imaging showed exactly where the moisture, ventilation and insulation problems were. Together with Mold Busters, we fixed these issues and now, our daughter’s asthma is much better. We are forever indebted to Mold Busters.

Lia E

Lia E.

mold removal

I did receive reassurance that the mold I discovered was not as a result of a structural defect in my condo (which would have needed a lot of work to get to the source of the problem), so that was good, hence my 7 rating. Why it’s not higher is because I thought that additional readings may have pinpointed a specific area in the basement. I also didn’t find the explanation of the readings satisfactory. The reading registers airborne particles, but what percentage is harmful mold? Also, initially you told me that a 200,000 reading would be high. When it turned out to be five times higher in the basement (but less on the higher floors) you still said it was okay. So now I’m not totally reassured that there is no lingering problem. Anyways, your recommendations included to vacuum and wash the carpet and I will do that. Thank you.

Lori C

Lori C.(Barrhaven, Ontario)

mold removal

I needed fast mold removal services and Mold Busters gave me exactly that. They began work the day after I called them and were done a day later. They really do treat each and every customer with respect and provide superior customer service.

John S

John S.(Ottawa, Ontario)

air quality testing

The professionalism and quality of the work was exceptional. The whole team always made sure we knew what the corrective actions were to be, made sure at every step we were thoroughly informed and that they had our best interest at heart. Having this type of problem to be addressed is very stressful, so knowing you can trust the job to be done quickly and right is a huge relief. Thank you so much!

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The Power of Passion and Kindness in Action

mold removal

Chris S

Chris C.(Cornwall, Ontario)

air quality testing

Mold Busters did an attic insulation removal in my old home after I suspected it contained asbestos. Very professional job. They contained the area to reduce the chances of anything spreading and disposed of all the garbage themselves. They also found a leak that I had no idea about and fixed it. I got so much more from them than I ever even imagined. Thank you MB!

Patricia K

Patricia K.(Ottawa, Ontario)

air quality testing

The service that I got from the inspector was professional and friendly right from the first encounter on the phone. This service carried over into the home visit where he conducted his testing. Knowing that I was very concerned with a potential issue we may have had at hand, he in no way took advantage of that where he could have provided a false positive in order to further profit for the company. He was honest, took his time to explain what I was truly dealing with and provided a realistic solution. He put my mind at ease and made me feel confident that Bust Mold Inc. is a trustworthy company with a superior form of customer service. With that being said, I would recommend with full confidence Bust Mold Inc. to anyone that I feel would benefit from this service. Thank you.

Stephen

Stephen(Ottawa, Ontario)

air quality testing

I flip houses for a living and call Mold Busters each and every time I decide to buy a new property. They respond immediately, offer the cheapest rates for air testing, and get the job done. It’s by far the best mold testing and removal service in the Ottawa and Montreal area.

A Williams

A. Williams(Belleville, Ontario)

customer services

I usually wouldn’t take the time to sit down and write a review, but Mold Busters really deserves a word of praise for its excellent customer service and quality work. I am so confident in the quality of their work that I’m pretty sure I won’t even be needing the 3-year warranty!

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Anonymous Business

customer services

This was the first time we required their services. They were prompt and seemed to understand what we were trying to do and needed the analysis before we proceeded.

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Anonymous Business

customer services

Courteous and extremely knowledgable.

Ed Brunet

ED Brunet and Associates Canada Inc.(Gatineau, Quebec)

customer services

10/10. We are in the construction business and when we have good services, we like to refer teammates and other contractors to those good service providers.

Karen W

Karen W

customer services

Friendly service; quick and easy to book; very professional; they took the time to explain exactly what they were doing and why.

Mathieu R

Mathieu R

customer services

Professional and honest inspectors put my fears to rest.

Ontario Aboriginal Housing

Ontario Aboriginal Housing Support Services Corporation

customer services

Fast and thorough in responding. Solved the problem within 24 hours. Thanks for the help.

Barry C

Barry C.

mold removal

Very professional service orientation. The agent knew his stuff and provided good advice to my daughter and her husband. Would definitely use your company again and would recommend it to any of my acquaintances needing mold remediation services.

Mold Busters clients and commercial partners

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