Mold Busters in the News

📰 Forbes 📺 CTV News 🌍 Global News 💼 Ottawa Business Journal

In 2019, a Forbes contributor wrote about a mold company in Ottawa that had built an open-source AI to identify mold from a photograph, then given it away. That was us.

It is still one of the stranger things a remediation company has done, and it is part of why our name turns up in places you would not expect to find a mold inspector. Below is the coverage itself, with every link pointing at the original article on the publisher’s own site.

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Mold Busters CEO Michael Golubev speaking on stage at TechCrunch Disrupt

Where has Mold Busters been featured in the news?

Four outlets with national or major-market reach have covered our work. Some of it is the technology side. The rest is the part of the job most people never see, where a tenant goes public about a unit they cannot live in and a reporter needs someone who can explain what is actually on the wall.

Forbes

This Company Created An Open Source AI To Identify Mold

August 26, 2019 · by Jennifer Hicks

Coverage of the machine-learning tool our team trained to recognize mold from photos, and the decision to release it open source instead of selling it.

Read the article on Forbes

CTV News Ottawa

Family issues desperate online plea about mould-ridden apartment

January 5, 2021

An Ottawa family went public after getting nowhere with their landlord. CTV brought in one of our mold removal specialists to explain what the family was living with.

Read the article on CTV News

Global News

After vacation, NDG resident comes home to apartment covered in mould

September 30, 2019

A Montreal tenant left for one week and came back to growth across the walls. Global covered what happens next, and who is responsible for it.

Read the article on Global News

Ottawa Business Journal

Techopia: Ottawa firm releases open-source AI for mould removal

September 4, 2019

The OBJ’s Techopia section picked up the open-source AI release from the local-technology angle.

Read the article on OBJ

Television, radio, and podcast appearances

Some of this coverage exists as video and audio rather than an article. These are the segments we have kept.

On television

Family issues desperate online plea about mold-ridden apartment. The televised version of the CTV News Ottawa story above.

Ottawa family dealing with mold issue in apartment grateful for support. The follow-up segment, after the story ran and help arrived.

On podcasts

Mold Busters and the virtual mold inspections. A podcast interview on how a remote inspection actually works and where it falls short.

Listen on Spotify

The same interview in audio, if you would rather listen than watch.

On radio

CJAD 800 AM Montreal

CJAD 800, Montreal

A couple came home after just one week and their apartment was completely covered in mold

October 1, 2019

CJAD’s coverage of a Montreal unit that went from fine to unlivable while the tenants were away.

The station has since taken this segment’s audio archive offline, so there is no working link to give you.

Business and trade coverage

A second category of coverage has nothing to do with mold. These are publications that looked at how the company itself is run, which is a different kind of scrutiny and, honestly, a harder one to pass.

CallRail

Mold Busters doubles daily call volume with call tracking

July 25, 2018

A full customer case study on how we route and measure inbound calls, written after their team interviewed ours.

Read the case study on CallRail

FreshBooks

How FreshBooks Select helps Michael focus and provide a great experience for his customers

August 25, 2019

A case study on the back-office side of the business, and how the admin load gets kept off the crews so they can stay on site.

Read the case study on FreshBooks

Vonigo

Expert Roundup: Operations Tips for Cleaning Companies

October 8, 2018

We contributed field-operations advice alongside other service-business operators.

Read the roundup on Vonigo

Publications and industry guides

Alongside the press, the team has published its own reference material. Two different people, two different lanes, and the earlier version of this page had them mixed up.

Andrey Golubev, Co-Founder

Andrey co-founded Mold Busters and has spent roughly two decades inspecting buildings across Ontario and Quebec. He is certified as a mold inspector, mold remediator, thermographer, and water restoration technician. He wrote It’s Not Mold Until It’s Tested, which is the argument he has been making on job sites for twenty years, and he led the work on The Residential Mold Removal Guidelines, compiled with the rest of the team.

Michael Golubev, CEO

Michael runs the company. His side is the technology and the business: the AI work that Forbes and the Ottawa Business Journal picked up came out of his push to get machine learning into an industry that mostly still runs on clipboards.

Mold Busters running a mold removal training seminar for attendees

The guidelines exist because the standards for residential mold abatement were written for commercial jobs and never really translated to a bungalow in Nepean. Homeowners kept getting handed a document written for a hospital wing.

If you want the practical version, the Residential Mold Removal Course covers the same material for people who want to do this professionally.

Best in Ottawa badge for mold inspection and testing

Local recognition

Best in Ottawa lists us among the city’s mold inspection and testing services, based on their own review process.

Awards, ratings, and client reviews live on their own page. The Consumer Choice Award, the HomeStars Best of 2019 badge, the BBB rating, and several hundred customer reviews are all on our reviews, awards and ratings page. The full credential list, including IICRC, RBQ, and IAQA, is on the certifications page.

Why press coverage is worth checking before you hire anyone

Any company can put a logo strip on a website. The useful question is whether the link behind the logo goes anywhere, and whether the article actually names the company or just quotes an unnamed “industry expert.”

So click them. Every link on this page opens the original article on the publisher’s own site. Where an outlet has taken a story offline, like the CJAD segment above, we have said so rather than leaving a dead link sitting there looking like a credential.

That is a low bar, and a surprising number of contractor websites do not clear it. Worth thirty seconds of your time on any company you are considering, including this one.

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