Mold Busters Ottawa Reviews
Clear communication, excellent customer care and a willingness to drive over 2 hours in a terrible winter storm to help us out when we are trying to sell our house. Really appreciate the fact Charlie took the time to explain the process and clean up after the test. Thanks again.
Very prompt service. We were in an urgent situation and we really felt this company cared and wanted to help us as much as possible. Very much appreciated !!!!!
Charles was not only on time, but even a few minutes early: a pleasant surprise. He was efficient, pleasant, respectful, and very knowledgeable. I GREATLY appreciated his insight and detailed explanation of the matters he found in and around the home. His mannerism and tact he used to explain to all family members present as to what work we needed done was well received. as we have experienced many heated debates as to what to do about the mold. And the excited conversations to resolution and remediation planning that followed his visit was a HUGE relief on the stress felt by all of us lately. Also he only charged us for his inspection and was honest and ethical explaining our mold issue was not such that it needed a full air quality testing process. The billing we expected was also a big source of contention. Charles’ personal experience within the company, and work and study experience with social matters, and pleasant demeanor has aided in full cooperation amongst family members to clean up the clutter and make some definite changes in living habits that allow molds to thrive. We are relieved and eager to move forward to fixing the many matter Charles respectfully advised. In short: he was a perfect rep to send to our home!! Thank you so much Charles, and Mold Busters!!
The technician was very informative and took the time to answer my many questions. This dialogue helped alleviate my fears and concerns re the areas reviewed.
The man came early on a Sunday morning and quickly analysed my basement. Also he took the time to explain what he was doing. and to clearly explain thev preliminary results.
I have been sick for over a month with an odour coming from my neighbours. Management did nothing as they said it was their food. Mold Busters came to investigate the odour. Very courteous, polite and did the testing. Explained everything in details and sent me in the right direction to resolve the problem. Turns out I wasn’t crazy! Neighbours are doing something with probable gaz in the house. Thank you so much. I was dreading winter in that smell. I really appreciate what you did and I would highly recommend you !!
I appreciated the patience and efforts of Charlie to help me. This was a small problem, but I look forward to a future opportunity to have you back for a more in-depth project to better see more of your capabilities.
Great service with lots of knowledge Extremely patient with the clients. thanks for all your hard work.
Friendly, helpful, patient with a senior, very knowledgeable, committed to doing an excellent job!
The technician knew what he was doing even though he was using a new technology. He was ponctual. He answered our questions and found the location of the tubing of our radiant floor system.
I really like the online booking and customer service. The service agent that came at my house was professional, honest and, gave me good advice. I would recommend this company to my friends. Thank you.