Mold Inspection & Remediation for Property Managers
RBQ-licensed, IICRC-certified inspection, IAQ testing, remediation, and post-incident disinfection for residential portfolios across Ontario and Quebec. Documentation built to hold up at the LTB, TAL, and on your insurer’s desk.
🏅 RBQ + IICRC ⚡ Same-Day Response 🛡️ 1-Year Warranty
Your New Partner Launch Offer
- ✓ Free virtual inspection of one property
- ✓ Free IAQ testing, up to 5 per month
- ✓ VIP inspector access (same-day or within 2 hours)
- ✓ Same-day quotes, next-day project start
- ✓ 10% off your first remediation project
- ✓ 1-year conditional work warranty
When a tenant complains about mold, how fast can you prove the unit is safe?
For a property manager, a mold complaint is rarely just a mold complaint. It is four problems at once.
A 7am Saturday call
Tenant just found visible mold. Wants it gone today.
A 30-day tribunal clock
LTB or TAL application filed. Hearing date locked.
An adjuster asking for paperwork
Documentation you do not have, on a deadline you did not set.
A walkthrough next Tuesday
Board, buyer, or city inspector. Nothing can be unresolved.
What is at stake
10 to 40 percent rent abatements, plus relocation
Ontario’s Residential Tenancies Act section 20 and Quebec’s Civil Code articles 1854 and 1910 both place the maintenance and habitability duty on the landlord. Tribunal rulings on CanLII routinely award:
- 10 to 40 percent rent abatement per affected month on documented mold cases
- Relocation costs for the affected tenant
- Personal-property loss in severe cases
What Mold Busters does about it
One vendor absorbs the whole event
RBQ-licensed (5726-4947-01) and IICRC-certified. We dispatch, document, remediate, and clear it under one scope of work, one project lead, one invoice.
- Free virtual inspection of one property
- Free IAQ testing on up to 5 buildings per month
- Same-day or 2-hour VIP inspector response
- Tribunal-ready documentation bundle, every project
Inspection, IAQ testing, remediation, water-damage drying, and post-incident disinfection (tenant turnover, post-rodent, biohazard) all under one file.
Things you stop thinking about when Mold Busters is your vendor
Six headaches that disappear the day a portfolio operator brings us on as their environmental vendor of record.
A 7am Saturday tenant call about mold
VIP inspector access on New Partner accounts means same-day attendance or a two-hour response window. The unit is documented before the complaint reaches the LTB or TAL.
Pulling together an LTB or TAL hearing file
Every project produces an accredited-lab IAQ report, an IICRC-aligned scope of work, containment logs, and a clearance certificate. The bundle is formatted for direct tribunal submission.
Juggling an inspector, a lab, a remediation crew, and a clearance vendor
One scope of work, one project lead, one invoice. Inspection, IAQ testing, remediation, water-damage drying, and clearance run under a single Mold Busters file from first call to handoff.
Surprise IAQ or biohazard findings before a walkthrough
Free IAQ testing on up to five buildings per month plus on-call tenant-turnover and post-rodent disinfection means surprises get found and documented on a preventive cycle, not on the day the buyer or board arrives.
Explaining a mold report to a non-technical owner or condo board
A plain-language summary sits at the top of every report, with the technical findings underneath. Quebec reports are produced in French and English so nothing needs translating before a board or tribunal meeting.
Quoting and billing chaos across a portfolio
Same-day quotes, next-day project start, one point of contact for invoicing across every building under your management. Bulk-unit and recurring-service pricing on portfolios above a small threshold.
Case Study · Ottawa-Gatineau, 14-Building Portfolio
From a 7:42am tenant complaint to a withdrawn LTB application in 11 days
How a regional Ottawa-Gatineau property manager closed an active mold complaint inside two business days and pulled the LTB file before the hearing date.
A regional Ottawa-Gatineau property management firm managing 14 buildings called us at 7:42 on a Saturday morning after a tenant raised a mold complaint. Our inspector was on-site by 9:30. The IAQ test report and remediation scope were delivered Monday afternoon. The tenant withdrew the LTB application before the hearing date. The full file took eleven business days from call to clearance.
Partner identity withheld at client request. Project details verified internally.
Outcome
LTB application withdrawn before hearing date
What your insurer, lawyer, and tribunal panel will look at
Ontario: Residential Tenancies Act section 20 and the LTB
Ontario’s RTA places maintenance and habitability obligations on the landlord, including units the tenant accepted with the defect. Landlord and Tenant Board rulings on CanLII routinely award rent abatements of 10 to 40 percent for documented mold cases, plus the cost of relocation and personal-property loss. Our IAQ test plus IICRC scope-of-work plus clearance package gives the panel the documentation chain it expects from a vendor of record.
Quebec: Civil Code articles 1854 and 1910 and the TAL
The Quebec Civil Code’s articles 1854 (peaceable enjoyment) and 1910 (delivery of a unit in good repair) place a parallel duty on the lessor. The Tribunal administratif du logement enforces this. We are RBQ-licensed (5726-4947-01), required to legally perform mold remediation work in Quebec under the Building Act, and our Quebec teams produce documentation in French and English.
Condominium common elements: Ontario Condo Act section 89 and Quebec Civil Code
Where the mold sits inside a condo common element (a shared wall cavity, a building envelope leak, an HVAC plenum), the condominium corporation carries the maintenance and repair duty under Ontario’s Condominium Act section 89 and Quebec’s Civil Code provisions on co-ownership. Our scopes of work explicitly identify common-element vs unit-element findings so the condo board and the unit owner have a clean basis for cost allocation.
Municipal property-standards by-laws
Ottawa’s Property Standards By-law 2013-416 and Montreal’s by-law 03-096 (and similar instruments elsewhere) give inspectors authority to issue orders requiring remediation of habitability defects, with daily fines for non-compliance. Our documentation is formatted to satisfy these orders on first submission, which avoids re-inspection cycles.
One vendor for mold, IAQ, water-damage, and post-incident disinfection
Mold Busters works with residential property managers across Ontario and Quebec to handle tenant mold complaints, indoor air quality concerns, water-damage remediation, and post-incident disinfection (rodent exposure, tenant-turnover, biohazard cleanup) under one RBQ-licensed, IICRC-certified roof. Our New Partner Launch Offer gives portfolio operators a free virtual inspection, free IAQ testing for up to five buildings per month, and a same-day or two-hour VIP response window from a dedicated inspector.
Financing is available for larger remediation projects through our financial assistance program.
Trusted by multi-site facility operators across Canada
Past commercial clients shown. PM-specific references are anonymized to protect partner confidentiality.
Four questions we use to scope a partnership
Portfolio size
How many buildings or units sit under your management today? We size virtual inspection volume and IAQ allocation to the portfolio, not to a single property.
Building age and envelope history
Pre-1985 properties, post-flood properties, and properties with recent envelope work each carry distinct moisture profiles. We use this to plan inspection cadence.
Current vendor relationship
If you already have a remediation vendor and want a second voice for sensitive cases, we work alongside. If you are replacing, the transition can be staged building by building.
Top operational pain point
Tenant complaints, IAQ documentation for insurance renewals, post-water-event responsiveness, or preventive scans before an LTB or TAL filing. Share this when you book.
How a Mold Busters partnership works for you
How fast can we respond to a tenant complaint?
New Partner accounts get VIP inspector access: same-day attendance, or within two hours when scheduling permits. The cost of attending a complaint inside one business day is almost always lower than the rent abatement an LTB or TAL panel will award if it escalates without documented action. We dispatch from Ottawa, Gatineau, and Montreal directly, and serve Toronto, Hamilton, Kingston, London, Belleville, Laval, and Longueuil through our extended network.
Will the documentation survive an LTB or TAL hearing?
Every project produces a clean evidence chain: an accredited-lab IAQ test report, an IICRC-aligned scope of work, daily containment and air-scrubbing logs where applicable, and a post-remediation clearance certificate. The bundle is formatted for direct submission to the Landlord and Tenant Board (Ontario), the Tribunal administratif du logement (Quebec), municipal property-standards inspectors, or insurance adjusters. Our team has produced this bundle for sensitive cases since 2005.
Can one vendor cover the whole job?
Yes. Inspection, IAQ testing, mold remediation, water-damage drying, and post-remediation clearance run under one Mold Busters scope of work. No handoffs between an inspector, a lab, a remediation firm, and an air-quality consultant. The same project lead owns the file from first call through final clearance, which is the operational difference our existing PM partners cite most often.
LTB rent-abatement awards for documented mold typically land between 10% and 40% of monthly rent per affected month, plus relocation costs in severe cases. A single round of professional IAQ testing and an inspector visit is almost always lower. If a tenant has raised a concern, share our tenant guide to mold in apartments with them while you organize the inspection.
Frequently asked questions
In most cases the landlord or property owner pays, because Ontario’s Residential Tenancies Act section 20 and Quebec’s Civil Code article 1854 place the duty to maintain a habitable unit on the lessor. The cost of a professional IAQ test plus a written scope of work is almost always lower than a single LTB or TAL rent abatement award (commonly 10 to 40 percent of monthly rent). On portfolios under our New Partner Launch Offer, IAQ testing is free for up to five units per month.
New Partner Launch Offer accounts get VIP inspector access: same-day attendance or within two hours of the call when scheduling permits. Standard accounts get next-day attendance with a written quote on the same day. We dispatch from Ottawa, Gatineau, and Montreal, and serve Toronto, Hamilton, Kingston, London, Belleville, Laval, and Longueuil through our extended network.
Yes. Every project includes an accredited-lab IAQ test report, an IICRC-aligned scope of work, daily containment and air-scrubbing logs where applicable, and a post-remediation clearance certificate. The bundle is formatted to be submitted directly to the Landlord and Tenant Board (Ontario), the Tribunal administratif du logement (Quebec), municipal property-standards inspectors, or insurance adjusters.
We warrant against mold recurrence inside the documented scope-of-work area for 12 months from the clearance date, conditional on the underlying moisture source having been corrected and the building envelope being maintained in reasonable condition. The conditional language exists because mold recurrence is almost always a water-source problem, not a remediation problem, and we cannot warrant against a new leak.
Yes. Mold Busters operates in Quebec under RBQ licence 5726-4947-01, which is required for any mold remediation work in the province under the Building Act. Our Quebec teams are bilingual and our documentation is formatted to be accepted by the Tribunal administratif du logement and by Quebec property-insurance adjusters.
Book your New Partner Launch Offer
One free virtual inspection, up to five free IAQ tests per month, VIP inspector access, same-day quotes, 10% off your first remediation project, and a 1-year warranty. Tell us about your portfolio and we will respond within one business day. Or call 1-877-566-6653.
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