Mold & Indoor Air Quality Services for Commercial Real Estate

Both, though the arrangement most CRE firms end up with is portfolio-wide. One agreement covers every building you hold in Ontario and Quebec, with a single point of contact for scheduling and invoicing, consistent scope and reporting formats across all sites, and IAQ testing allocated across the portfolio rather than booked per property. Firms typically start with one anchor building and extend once the reporting format has been reviewed internally.

In most cases, yes. Containment barriers, negative air pressure, HEPA filtration, and after-hours or weekend scheduling are built into the scope of work before the project starts, and the scope sets out the expected tenant impact in writing. Where a space genuinely cannot remain occupied for the duration, we identify that at the quoting stage so the leasing and operations teams can plan around it, rather than discovering it once work is underway.

Yes. Buildings pursuing BOMA BEST certification are assessed against an indoor air quality monitoring plan, with published targets including carbon dioxide not exceeding 700 ppm above ambient and carbon monoxide below 9 ppm, and LEED and WELL carry comparable indoor environmental quality requirements. We test through government-accredited third-party laboratories and report results in a format built for direct submission by your sustainability consultant or assessor. We are an environmental testing and remediation contractor, not a certification body, so we supply the underlying test data rather than the certification itself.

Yes. Mold Busters operates in Quebec under RBQ licence 5726-4947-01, which you can verify directly in the Régie du bâtiment du Québec licence repertory. Under Quebec’s Building Act, construction work must be performed by a licensed contractor, and remediation involving construction or structural work falls within that requirement, so this is a standard procurement check. Our teams are IICRC-certified, we carry commercial general liability coverage with certificates available on request, and Quebec projects are documented in French and English.

It changes the documentation expectation more than the work itself. Federally regulated workplaces fall under the Canada Labour Code and the Canada Occupational Health and Safety Regulations, which address ventilation and HVAC at Division III sections 2.20 to 2.27, and a federal tenant will generally escalate an air-quality concern through a documented internal process with its own timelines. Our standard project file is built to be handed to a tenant’s health and safety representative without rework. We have completed work for federal and municipal government clients, including Natural Resources Canada and the City of Ottawa.

We warrant against mold recurrence inside the documented scope-of-work area for 12 months from the clearance date, conditional on the underlying moisture source having been corrected and the building envelope being maintained in reasonable condition. The conditional language exists because recurrence is almost always a water-source problem rather than a remediation problem, and we cannot warrant against a new leak. Where the moisture source sits outside our scope, such as a roof or envelope defect handled by another trade, we identify it in the report so it can be assigned.

Portfolio accounts are invoiced through a single point of contact, with purchase-order references and cost-centre coding applied per building where your accounts payable process requires it. Larger remediation projects can be structured as progress billing across deposit, milestone, and close-out stages rather than a single invoice on completion. Payment terms are agreed at the account level, and financing is available on larger projects through our financial assistance program.