Mold Busters
Terms & Conditions for Projects

Terms & Conditions:

All services that are provided by Mold Busters will be performed in good faith, experience and understanding of current industry standards and on the information available to Mold Busters concerning the indoor environment being assessed or remediated. All work will be performed by trained & competent staff, discreetly and with respect for the client’s privacy. All services provided will remain confidential and information that is gathered will only be provided to the client and to their authorized designate(s), if needed.

Our estimates are all-inclusive of time, travel, labor, disposal and materials costs, in accordance to the scope of work determined by Mold Busters.

Our work, unless specified, does not include any reconstruction, restoration, or rebuilding following any removal or decontamination services.

Estimated project times are subject to change upon discretion & resources of the project supervisor, without affecting the accepted project cost. Exceptions apply to situations that are newly discovered, outside of the current scope of work.

Estimates are valid for 60 days from the date of inspection, and expired estimates may require a follow-up visit prior to acceptance within the originally proposed price and process. Exceptions may apply to work that does not involve mold/biological remediation services.

Mold Busters assumes no responsibility, financial or otherwise, for any unintentional, cosmetic, or collateral damage to indoor building materials, electrical, gas or water lines at any time of the inspection and/or as a result of the remediation process.

Mold Busters carries an active $5M liability insurance for all work performed in Ontario & Quebec.
Mold Busters’ RBQ # is: 5726-4947-01
Mold Busters’ WSIB # is: 5517423

Proof of insurance can be provided upon request: [email protected]

Payment Terms:

A 40% booking deposit of the estimate subtotal is required upon acceptance to proceed with scheduling our team to perform the tasks outlined in the estimate.

Full payment of the balance remaining on the final invoice is required upon completion of the project. All services are taxed in accordance to provincial & federal regulations.

All invoices are payable upon receipt.
Invoices can be paid by cash, cheque, credit card (Visa, Mastercard, American Express), Paypal, and/or by Interac e-transfer.
Interac e-transfer payments can be made by sending them to: [email protected]

A late payment compound interest fee of 3.25% may be added to the invoice after 30 days of non-payment. Invoices that are rendered delinquent through inactivity, loss of communication, avoidance of payment, or any other related action are subject to be transferred to a third-party Collections agency, which may or may not affect the credit score and rating of the delinquent invoice holder.

Financing and payment plans can be requested and provided on a case by case basis, as determined by Management.

Safety Policy:

The property must be vacant upon the start of the remediation process and for the project-specific duration in accordance to Mold Removal Guidelines & our Safety Policy. Failure to adhere to this policy may result in additional fees and/or a non-refundable project cancellation. Overnight vacancy will not be required, unless otherwise specified, and Mold Busters is not responsible for ensuring accommodations are provided. Pets may also be required to be vacant from the property, depending on the nature of the project.

Entry into the active work area(s) is prohibited, unless the Project Supervisor or designate has made arrangements for this to occur under their direct supervision.

All work being performed will remain confidential. Only the official Client will receive information, updates, invoices, pictures, reports, or any other deliverable, unless the official Client has provided verbal or written authorization to include other persons to receive this data. Technician, inspector, or worker notes, records, photographs, reports, protocols, laboratory results, estimates, invoices and any other client deliverable are stored on a secure file server for a period of 18-24 months prior to deletion, unless otherwise specified or requested. Any requests for such client documents exceeding a period of 24 months from the original date of delivery have no guarantee of being retrieved due to deletion in adherence to our Privacy Policy.

Residual odors from treatment products may remain within the property between 24-72 hours, depending on the size of the treated area(s), and the ventilation system(s) in place.

Work Guarantees:

The work being provided is guaranteed as it relates to the current scope of work established in the estimate/invoice, based on the initial assessment(s), notwithstanding any active moisture, structural or other related indoor environmental concerns.

All source issues must be corrected to ensure the provided treatment remains effective, if applicable.

Extended conditional & transferrable work warranty plans, and post-remediation verification services, if not already applied, can be provided upon request.

Equipment & Products:

Mold Busters acts in good faith that the equipment being utilized for inspections and remediation services are in good working condition, regularly calibrated, and disinfected and being used appropriately, based on the users experience, training and competency.

All products used for cleaning, decontamination, abatement, disinfection, or odor removal are being used and/or stored in accordance to best practices, and in line with their individual requirements.

Products being used can vary from project to project, and which products are used will be determined by the Project Supervisor, and according to the Scope of Work involved for that particular project.

Common products utilized by Mold Busters include, but is not limited to:

Fungicides & Disinfectants:

Stain Removers:


Mastic Removers:

Misc Products:

All-Purpose Cleaners: